ARMADALE AREA HOUSING OFFICE

1/3 East Main Street

Armadale

West Lothian

CONTACT....... Housing: Margaret Logan - Area Housing Manager/Information services: Dyann Weir, Team Leader

 

PHONE.... Housing 01501 678303/678304

             . Information Services 01501 678300

             . Fax: Housing 01501 678316

             . Fax: Information Services 01501 678322

 

In general all matters relating to housing can now be dealt with by Armadale Area Office. Any member of staff can give advice and help with all related housing matters. Where it is not the case the Office will never you to the Council Information Service where you can proceed with any other Council related enquiries.

 

 

BATHGATE AREA HOUSING OFFICE

St David's House

Bathgate

West Lothian

CONTACT....... Housing: Andy Ashcroft - Area Housing Manager/Information services: Francis Cosgrove, Team Leader

 

PHONE.........Housing 01506 776901

             .Information Services 01506 776111

             .Fax: Housing 01506 776899

             .Fax: Information Services 01506 776067

 

In general all matters relating to housing can now be dealt with by Bathgate Area Office. Any member of staff can give advice and help with all related housing matters. Where this is not the case the Office will refer you to the Council Information Service where you can proceed with any other Council related enquiries.

 

 

BLACKBURN AREA HOUSING OFFICE

Blackburn Area Housing Office

10 Sycamore Walk

Mill Centre

Blackburn

West Lothian

CONTACT....... Jackie Morris - Area Housing Manager

 

PHONE......... 01506 776300/01

               FAX : 01506 634784

 

In general all matters relating to housing can now be dealt with by Blackburn Area Office. Where this is not the case the Office can still give you the relevant contact information to proceed with an enquiry.  All Housing Assistants can give advice and help with all other housing matters, as well as Council Tax payments.

 

 

BRIDGEND HOUSING SURGERY

Bridgend Community Hall
Auldhill Road

BRIDGEND

WEST LOTHIAN

 

Report your repairs, raise neighbourhood issues, discuss tenancy matters, receive financial advice on rent arrears or housing benefit, discuss housing applications, make complaints or comments, enquire about any other housing issue.

 

 

BROXBURN AREA HOUSING OFFICE

Broxburn Area Office

99 East Main Street

Broxburn, West Lothian

CONTACT....... James Duffy: Area Housing Manager/Margaret Bertram - Assistant Registrar

 

PHONE......... 01506 775500

Fax: 01506 775505

 

In general all matters relating to housing can now be dealt with by Broxburn Area Office. Where this is not the case the Office can still give you the relevant contact information to proceed with an enquiry.  Assistant Registrar: registration of births, marriages and deaths.  Any Housing Assistant can give advice and help with all other housing matters.

 

 

EXCHANGE OF TENANCY IN WEST LOTHIAN

Area Offices in: Armadale, Bathgate, Blackburn, Broxburn, Fauldhouse, Linlithgow, Livingston North, Livingston South, West Calder and Whitburn.

West Lothian

 

PHONE......... Phone your nearest Area Office (see separate entries for addresses):

 

Area Offices throughout West Lothian can provide accurate advice and assistance to those wishing to exchange council houses.

 

 

FAULDHOUSE SUB-AREA HOUSING OFFICE

Fauldhouse Area Office

10 Main Street

Fauldhouse

West Lothian

CONTACT....... Sharon Barrie or Gail Lammie - Housing Assistants.

 

PHONE......... 01501 770433 for general housing enquiries

 

In general all matters relating to housing can now be dealt with by Fauldhouse Area Office. Where this is not the case the Office can still give you the relevant contact information to proceed with an enquiry.  Housing Assistant: assist with straightforward payments (including those for Electricity accounts and sale of Power Cards). Help with all other enquiries.

 

 

GRASS & HEDGE CUTTING SCHEME FOR ELDERLY AND INFIRM

External Environment

County Buildings

Linlithgow

West Lothian

 

PHONE......... 01506 775000

 

A limited service is provided for cutting of grass in garden areas, approximately 11 times per season (April - September). Trimming of hedges is carried out once a year, usually at the end of the season. Service can not cover garden maintenance such as weeding, pruning.  Those already in the scheme should contact External Environment.

 

 

HOMELESS PERSONS - WEST LOTHIAN

Nearest Area Office

West Lothian

 

PHONE......... For emergencies, please contact : 01506 630288/631240

 

The Council's Housing Services provide a 24-hour service for families and individuals who present themselves as homeless or potentially homeless in West Lothian.  Any homeless or potentially homeless person should contact their nearest Area Office in Armadale, Blackburn, Fauldhouse, West Calder, Bathgate, Broxburn, Linlithgow, Livingston or Whitburn (see separate entries for phone number).  In an emergency please phone numbers given below.

 

 

HOMESWAPS - WEST LOTHIAN

West Lothian

 

PHONE......... Your nearest Area Housing Office for an application form (see separate entries for addresses of offices)

Area Housing Offices in: Armadale, Bathgate, Livingston North, Livingston South, Blackburn, Broxburn, Fauldhouse, Linlithgow, West Calder and Whitburn

 

This tenants exchange scheme is available on a national basis and administered by a homes organisation in London.  On completion of an application form, the tenants' details are published in a national register. The register is available in all council offices for interested parties to check for possible exchanges in their desired area. Permission must be obtained from respective landlords before an exchange can proceed.

 

 

HOUSING AND COUNCIL TAX BENEFIT

Revenues Unit

St Davids House

South Bridge Street

Bathgate

West Lothian

EH48 1TT

 

PHONE......... 01506 776800

Fax: 01506 776898

 

Administration of benefits to assist people on low incomes to meet payments of rent for local authority, housing association and private sector properties and council tax.

 

 

HOUSING APPLICATIONS - WEST LOTHIAN

Throughout West Lothian

 

PHONE......... Phone your nearest Area Office

 

Area Offices throughout West Lothian can provide advice and assistance on all aspects of applying for a council house.

 

 

HOUSING CAPITAL PROGRAMME - WEST LOTHIAN

Community Services (Housing)

Technical Team

3rd Floor

West Lothian House

Almondvale Boulevard

Livingston

West Lothian

 

PHONE......... Jack Collie - Housing Technical Manager on 01506 775709

 

The Housing Capital Programme of the Council is determined at the start of each council financial year when money is allocated to council housing for major works such as installing central heating, windows etc.  The programme is separate from individual applications for housing improvements and repairs (see under Environmental and Protective Services).

 

 

HOUSING ESTATE MANAGEMENT - HOUSING SERVICES

Area Offices throughout West Lothian

 

West Lothian Council Area Offices all aim to deal effectively with housing estate issues such as neighbour complaints, common stairs, grass cutting schemes, environmental issues and gardens.  Please contact your nearest Area office if you have a query or you are experiencing problems on your council house estate.

 

 

HOUSING ORGANISATIONS MOBILITY & EXCHANGE SERVICES

Community Services - Housing

West Lothian House

Almondvale Boulevard

Livingston

West Lothian

EH54 6QG

 

 

PHONE......... Odette Christie - 01506 775757 or your local Area Office for advice and assistance

 

This based H.O.M.E.S. organisation. It is designed to help people move from where they live to areas covered by other housing organisations.  West Lothian Council can get in touch with other landlords who may be able to help with admission to their housing list. Applications are accepted at the discretion of the other landlord.

 

 

HOUSING SERVICES @ WEST LOTHIAN CONNECTED

West Lothian Connected

Unit 16a

Almondvale Centre

Livingston

West Lothian

 

PHONE......... 01506 777637

 

Any member of staff can give advice and help with all related housing matters or any other Council related enquiries.

 

 

LETTERS OF COMFORT

Development and Building Control

County Buildings

High Street

Linlithgow

West Lothian

EH49 7EZ

 

 

PHONE......... 01506 775413

Fax : 01506 775255

 

Letters of Comfort are usually required to satisfy solicitors during house sales. They are issued when work to a building has been carried out without a building warrant. Applications should be made to Building Control outlining the works in question.  A Building Control Officer will then inspect the works /building and inform you of any changes which need to be made before a Letter can be issued. After a further satisfactory inspection the Letter can be issued.

 

 

LIABILITY INSURANCE COVER - COUNCIL HOUSING

West Lothian Council Community Services - Housing

West Lothian House

Almondvale Boulevard

Livingston

West Lothian

 

PHONE......... Mr Armstrong on 01506 777318

 

Housing Services receive, record, investigate and process all completed claims made against the council by council house tenants under tenants' liability insurance cover (third party).This department will also investigate all claims on site to allow a true assessment to be made and completed claims are passed to the  Council insurers who have the final decision on all claims eg. damage to property, bad pathway etc..

 

 

LINLITHGOW SUB-AREA HOUSING OFFICE

Linlithgow Area Office

County Buildings

Linlithgow, West Lothian

CONTACT....... Andy Ashcroft - Area Housing Manager  Carole Miller - Housing Officer Carol Mason - Information Services

 

PHONE......... Housing 01506 775201/Information services 01506 775425

Fax: Housing 01506 775374/Information services 01506 775430

 

In general all matters relating to housing can now be dealt with by Linlithgow Area Office. Any member of staff can give advice and help with all related housing matters. Where it is not the case the Office will refer you to the Council Information Service where you can proceed with any other Council related enquiries. 

 

 

LIVINGSTON NORTH AREA HOUSING OFFICE

34-37 Logan Way

Knightsridge

Livingston

West Lothian

EH54 8LN

CONTACT....... Area Housing Manager Siobhan Mullen Tel: 01506 775894

 

PHONE......... 01506 775899

Fax: 01506 775897

 

In general all matters relating to housing can now be dealt with by the Livingston North Area Office. Any member of staff can give advice and help with all related housing matters. Where it is not the case, the Office will refer you to the Council Information Service where you can proceed with any other Council

related enquiries.

 

 

OFFER OF TENANCY - WEST LOTHIAN HOUSING

Throughout West Lothian

 

PHONE......... Phone your nearest Area Office

 

Area Offices throughout West Lothian can provide accurate advice and assistance concerning the offer of a tenancy to potential council house tenants.

 

 

RIGHTS OF SUCCESSION - WEST LOTHIAN HOUSING SERVICES
Throughout West Lothian

 

PHONE......... Phone your nearest Area Office

 

Area Housing Offices throughout West Lothian provide accurate advice and assistance on all aspects of Council policy and on the law relating to the rights of a 'qualified person' to succeed to a tenancy on the death of a tenant. 

 

 

TENANTS ASSOCIATION GRANTS - WEST LOTHIAN

Housing Management

Community Services

West Lothian House

Almondvale Boulevard

Livingston

West Lothian

EH54 6QG

CONTACT....... Graham Whitelaw/Michelle Timmons, Tenant Participation Officer at address above

 

PHONE......... 01506 777302

 

Under this scheme the Council provides a grant to Tenants Associations in order to help them with their general administration costs.

 

 

TENANTS CASH INCENTIVE SCHEME - WEST LOTHIAN

Management Services

2nd Floor West Lothian House

Almondvale Boulevard

Livingston

West Lothian

EH54 6Q6

CONTACT....... Iain Clark 01506 777375

 

This scheme allows grants to be made to a limited number of tenants of the Council to assist them to purchase a home of their own in the private sector, thus releasing their council house to re-letting.  Guidelines and applications forms are available from your local Area Office or from the address above

 

 

TERMINATION OF COUNCIL HOUSE TENANCY

Throughout West Lothian

 

PHONE......... Phone your nearest Office

 

Area Offices throughout West Lothian can provide accurate advice and assistance on how to go about ending a tenancy with West Lothian Council.

 

 

TRANSFER OF COUNCIL HOUSE TENANCY

Throughout West Lothian

 

PHONE......... Phone your nearest Area Office

 

Area Offices throughout  West Lothian provide accurate advice and assistance on all aspects of Council policy and on the law relating to where a request in received to alter the names on a tenancy agreement.

 

 

UNFIT HOUSING

Environmental Health and Trading Standards

West Lothian Council

County Buildings

Linlithgow

West Lothian

EH49 7EZ

 

PHONE......... 01506 775400

 

The service is provided to deal with problems regarding the unfit condition of housing, whether in the public or private sector.   Advice and assistance will be given by Environmental Health Officers in cases where the house does not meet "the tolerable standard" OR there are specific problems about dampness, water penetration and the condition of houses for human habitation.   Various statutory powers may be used to effect improvement.

 

 

WESLO HOUSING MANAGEMENT

Weslo Housing Management

66 North Bridge Street

Bathgate

West Lothian

EH48 4PP

 

PHONE......... Lettings Officer on 01506 634060

Fax: 01506 634839

 

Weslo owns approx. 2070 houses throughout West Lothian.  The majority of houses are let to people whose names are given to Weslo by West Lothian  Council.  However Weslo also hold their own direct waiting lists in certain areas.  For further information contact Weslo's Lettings Department.

 

 

WEST CALDER AREA HOUSING OFFICE

West Calder Area Office

1 East End

West Calder

West Lothian

CONTACT....... Ms Donna Dougal - Area Housing Manager

 

PHONE......... 01506 874700

 

In general all matters relating to housing can be dealt with by West Calder Area Office. Where this is not the case the Office can still give you the relevant contact information to proceed with an enquiry.  Any Housing Assistant can give advice and help with all other housing matters.  Assistant Registrar: Registration of Births, Marriages and Deaths.

 

 

WHITBURN AREA HOUSING OFFICE

5 East Main Street

Whitburn

West Lothian

CONTACT....... Hazel Young - Area Housing Manager

Information Services - Margaret Ellis, Team Leader

 

PHONE......... Tel: Housing 01506 678000

Tel: Information Services 01506 687081

Fax: Housing 01506 678026

Fax: Information Services 01506 678085

 

In general all matters relating to housing can be dealt with by Whitburn Area Office. Any member of staff can give advice and help with all related housing matters. Where it is not the case the Office will refer you to the Council Information Service where you can proceed with any other Council related enquiries.  Register advice and Registration of Births, Marriages and deaths is also dealt with at this office.

 

 

YOUTH HOUSING AND SUPPORT TEAM - WEST LOTHIAN COUNCIL

Lammermuir House

Owen Square

Livingston

West Lothian

EH54 6PW

CONTACT....... Richard Amos at address given.

 

PHONE......... 01506 776274/01506 777894

 

Provides supported accommodation services for young people leaving care or who have been in care, and advice and support for young homeless people aged 16-21.

 

 

 

RENT ARREARS

 

 

RENT ARREARS – BATHGATE

Community Services - Housing

St David's House

Bathgate

West Lothian

 

PHONE......... 01506 776899

 

The Council's policy is to minimise rent arrears and would encourage any tenant in Bathgate experiencing financial difficulties to contact the Area Office where they will be dealt with sympathetically and courteously.

 

 

RENT ARREARS – BLACKBURN

Blackburn Area Office

Sycamore Walk

Blackburn

West Lothian

 

PHONE......... 01506 776300

 

Council policy is to minimise rent arrears and to encourage any tenant who is experiencing financial difficulties to contact the Area Office as soon as possible, where they will be dealt with both sympathetically and courteously.

 

 

RENT ARREARS – BROXBURN

Broxburn Area Office

East Main Street

Broxburn

West Lothian

 

PHONE......... 01506 775500

 

Council policy is to minimise rent arrears and to encourage any tenant who is experiencing financial difficulties to contact the Area Office as soon as possible, where they will be dealt with both sympathetically and courteously.

 

 

RENT ARREARS – LINLITHGOW

Linlithgow Area Office

County Buildings

Linlithgow

West Lothian

 

PHONE......... 01506 775201

 

The Council's policy is to minimise rent arrears and would encourage any tenant in the Linlithgow area experiencing financial difficulties to contact the Area Office, where they will be dealt with both sympathetically & courteously.

 

 

RENT ARREARS - WEST CALDER

West Calder Area Office

1 East End

West Calder

West Lothian

EH55 8HB

 

PHONE......... 01506 871763

Council policy is to minimise rent arrears and to encourage any tenant who is experiencing financial difficulties to contact the Area Office as soon as possible, where they will be dealt with both sympathetically and courteously.

 

 

RENT ARREARS – WHITBURN

Whitburn Area Office

East Main Street

Whitburn

West Lothian

 

PHONE......... 01506 678001

 

Council policy is to minimise rent arrears and to encourage any tenant who is experiencing financial difficulties to contact the Area Office as soon as possible where they will be dealt with sympathetically and courteously.

 

 

RENT ENQUIRIES AND RENT ARREARS

Armadale Area Housing Office

1/3 East Main Street

Armadale

West Lothian

 

PHONE......... 01501 678304

 

Council policy is to minimise rent arrears and to encourage any tenant experiencing financial difficulties to contact the Area Office as soon as possible, where they will be dealt with sympathetically.